Information Technology/ Data Intern

St. Petersburg, FL, USA

Job Type

Intern

About the Role

Under the direction of Director of Operations and Consulting Director of the Data and Compliance, the Information Technology/ Data Intern has the overall responsibility of assisting program Directors with various assignments to advance the Technological Systems of the entire agency and its various programs. Such include but are not limited to the following:

Provide superior customer service to staff, contractors, volunteers, guests and clients

Operate multiline phone system and windows computer

Schedule appointments, answer voicemails, and respond to emails on behalf of Director’s team

Perform data entry of client information into Salesforce CRM, Excel Database and other grant specific software

Use Microsoft Outlook, Teams, SharePoint, Word, Excel, PowerPoint, etc. for various tasks

Occasionally assist with maintaining agency website

Assist with managing Salesforce/ Form Assembly Response Reports

Assist with the planning for Salesforce CRM implementation

Assist with the maintenance of PCUL Google Drive

Assist with the maintenance of PCUL Social Media posts

Occasionally Create and edit and flyers and other promotional templates in Canva

Participate in meetings for Salesforce, Communications, Marketing and the PCUL Website

Assist with the research to create and maintain PCUL Technology manual and PCUL University program manual

Organize and maintain client records (virtual)

Monitor and assist with the analysis of client data

Maintain high standard of integrity and ethical conduct

Proficient in Windows, PC, Microsoft Suit, Zoom, Canva, Wix, Google Suite, etc.

Perform other related duties as required

Requirements

  • Current College Student

  • Recent College Graduate

About the Company

The Pinellas County Urban League (PCUL) knows that our strength lies not only in the words we stand by but most importantly through the actions of our initiatives. We serve all 24 municipalities of Pinellas county and the following counties: Pasco, Hernando, Lake, Seminole, Marion County, Sumter County.

The PCUL mission is to Empower Communities while Changing Lives!