About the Role
An ACA Administrative Assistant is responsible to provide assistance and administrative support for all program reporting and operations.
Essential Functions and Job Responsibilities
Responsible for all administrative support related to the programs.
Act as the primary point of contact.
Manage the ACA email and voicemail boxes.
Record and file all ACA activity including client information, interactions, and event attendance in order to accurately track services provided and associated outcomes.
Provide administrative support to the ACA program staff including creating and maintaining client files, distributing program correspondence, following up on client surveys, mass emails, and events registration follow-up, filing, printing, and copying.
Provide additional administrative support to the Program Director and Senior Navigator including schedule management, filing, and creation of expense reports.
Maintain the calendar of events for ACA and ensure appropriate conference rooms and shared office space are reserved.
Assist with the generation of the program reports.
Maintain ACA client contact information and mass email list.
Maintain ACA program consultant and facilitator contact list.
Receive incoming program mail and distribute to the appropriate parties.
Submit outgoing program mail for processing.
Assist in the production of promotional materials for the program (flyers, newsletters, etc.)
Assist with the marketing and social media campaigns for the program.
Assist the ACA team with event coordination as needed.
Perform other duties as assigned.
Requirements
Associate Degree, Bachelor’s Degree, or 3 to 5 years of administrative support experience.
Ability to communicate clearly in person and on the phone.
Willing to drive to identified sites.
Excellent written and oral communication skills.
Must be computer literate using Microsoft Office or similar applications.
Positive and team-oriented attitude.
Outstanding organizational skills.
Ability to carry out responsibilities with flexibility to adapt to changing needs and goals.
Ability to work effectively with persons of all ages and diverse backgrounds, skills and abilities.
Ability to balance the needs and expectations of multiple constituents.
Bilingual strongly preferred by not required.
Must have a valid Florida Driver License and reliable transportation.
Must pass a Level 2 background and drug screening.
About the Company
For over 44 years, Pinellas County Urban League has provided access to life-enhancing opportunities. Pinellas
County Urban League is known for industry-leading expertise in economic development, housing development,
health, and education. Our agency promises to increase economic value in underserved communities. We
promise to increase economic value ONE person, family, business, and community at a time.